Data Ethics and Trust for Crisis

The Built for Zero partnership in Brent, London, aims to eliminate homelessness in the borough by collaboration between different agencies using near real-time information. This requires an approach to data sharing to be developed that builds trust between agencies and - most importantly - with the client group, many of whom have had anxieties about who their data might be shared with.

We facilitated two workshops - one with a wider stakeholder group that aimed to discover and map the data sharing landscape, and a second, more focused, one that nailed down the details of governance and data handling arrangements. In between these two workshops we used the ODI Data Ethics canvas and the ICO’s Information Governance principles to think through all the various angles on data sharing and the building of trust in the partnership, and started to construct the governance architecture that the partnership’s data needed.

Since we completed the project the partnership has been going from strength to strength, and the core partner Crisis are rolling it out in other parts of the UK.